Frequently Asked Questions

Everything you need to know about shopping with Veinci.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.

Are your materials sustainably sourced?

Yes, at Veinci, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.